Change Manager

As a Change Manager with Akkodis Australia, you help clients deliver IT and digital transformation that is human-centred, psychologically safe and measurable. You guide stakeholders through ambiguity, build alignment and trust, and design change experiences that support real adoption and the new ways of working the organisation needs. You adapt your approach to each delivery scenario, integrating change activities into project, program or agile delivery environments.

You bring curiosity, empathy and the ability to co-design with multiple groups. You enable teams to test, learn and evolve in short cycles so the solution and the human experience progress together.

What you will lead:

Human‑centered change design

• Shape the HUMAN‑First change journey to support clarity, psychological safety, trust-building and inclusive engagement
• Facilitate co-design workshops, empathy-based discovery and human-centered impact analysis.

Change delivery within IT project environments

• Integrate change activities into IT delivery lifecycles including waterfall, hybrid and agile contexts.
• Work closely with the project team, client SMEs and impacted users to align readiness with releases, technical cutovers and deployment.

Communication, learning and behavioural adoption

• Create narratives, messaging and user-focused learning that simplify complex technical change.
• Support leaders and champions to model behaviours, communicate consistently and remove adoption barriers.

Micro‑testing and iterative adaptation

• Lead HUMAN‑First micro-tests and safe experiments to validate new behaviours and processes before full rollout.
• Use evidence and feedback to adapt plans and reduce risk.

Measurement and insight

• Define human-centred success measures including readiness, sentiment, confidence and behavioural indicators.
• Bring insights to decision-makers to refine strategy, delivery sequencing and adoption support.

Responsible AI and Ethical Delivery

Akkodis’ transformation and delivery ecosystem increasingly includes AI tools, AI-enabled workflows and automation. Responsible AI practices ensure these capabilities are safe, transparent, equitable and human‑centred. As a Change Manager, you will:

Embed Responsible AI governance

• Apply Responsible AI principles outlined in Akkodis governance and advisory frameworks, including transparency, accountability, data minimisation, inclusion and ethical risk management.

Ensure human-centred AI adoption

• Support organisations to introduce AI in ways that reinforce psychological safety, trust and human oversight.
• Ensure AI assists and augments human decision-making rather than replacing judgement or accountability.

Protect quality, safety and compliance

• Ensure human review and validation is mandatory for AI‑generated artefacts, analysis or communication.
• Track and manage AI-related risks including misuse, overreliance, data leakage, quality issues and misalignment across teams.

Drive transparency and ethical engagement

• Communicate clearly how AI tools are used, what boundaries exist and how outputs are validated.
• Facilitate conversations about concerns, ethical implications and workforce impacts to build trust.

Support AI-integrated delivery models

• Work within AI-enabled project governance frameworks that include AI-specific stage gates, RAID items and guardrail monitoring.
• Partner with technical teams delivering AI solutions to ensure the people experience, risks and behavioural impacts are anticipated and managed

What you bring

• Human‑centred mindset
• Change management expertise
• Responsible AI awareness
• Adaptive delivery capability
• Collaboration and facilitation
• Consulting professionalism

Qualifications

• Preferred degree in business, psychology, communications, IT or a related field.
• Change management credentials such as Prosci, APMG, Lean Change, Agile Change Leadership or equivalent (desirable).
• Technical literacy across digital, IT or cloud environments is beneficial (for example with Akkodis technology partners AWS or Microsoft ecosystem exposure).

Talented, committed, can-do individuals have always been the cornerstone of our dynamic organisation. If you have what it takes to thrive in this role and want to know more, please reach out to Rose at rose.hampton@akkodisgroup.com 

 

Why Work for Us? 

Joining Akkodis means being part of a dynamic community of engineers that’s at the forefront of tech innovation. You’ll have the opportunity to work with cutting-edge technologies: 

Whether your interests lie in systems engineering, software development, data platforms or any other tech discipline, we have a role that will suit you. You’ll get to collaborate with talented expert colleagues from around the world who share your enthusiasm and passion for technology. We offer a flexible and supportive work environment, and we’re committed to helping you grow and achieve your career goals. If you want to make a real difference, Akkodis is the place for you. 

 

Akkodis is a commercial brand under which both AKKA and Modis entities operate. 

 

“Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds”

Profile

Akkodis, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation helping clients navigate engineering, digital, cloud, AI and organisational transformation.

At the centre of our approach is the HUMAN‑First Change Model, a people‑centred foundation for leading and sustaining meaningful transformation.

The HUMAN‑First model emphasises empathy, behavioural insight, psychological safety, adaptability and co‑creation. It guides teams to design and deliver change that is inclusive, context-aware and genuinely human in its execution. The model applies across project, program and enterprise transformation levels and provides a flexible, non‑linear system that unites behaviours, sequencing and iterative learning.

Why Work for Us?

NSW based hybrid environment