D365 Functional Consultant

Responsibilities

• Work with clients to comprehend their business processes, requirements, and pain points, and leverage that knowledge to design and implement Dynamics 365 CE solutions.
• Lead functional design sessions, conduct gap analysis, gather requirements, and showcase and demonstrate solutions to clients.
• Collaborate with technical team members to develop customizations, integrations, and extensions to enhance Dynamics 365 CE's functional capabilities and meet client requirements.
• Provide leadership to the project team (onshore and offshore) regarding usability and solution quality.
• Create high-quality customer deliverables, specifications, and acceptance criteria.
• Build and nurture relationships with key stakeholders throughout the project lifecycle.
• Offer subject matter expertise on Dynamics 365 CE functionality and best practices.
• Train and support end users in effectively utilizing Dynamics 365 CE solutions.
• Troubleshoot and resolve functional issues in Dynamics 365 CE solutions, working with technical team members as needed.
• Collaborate with project managers to ensure timely project delivery within budget and to the satisfaction of clients.

What you need to bring

• Proven expertise in Dynamics 365/CRM consulting, emphasizing functional configuration and strategic implementation.
• Deep expertise in Microsoft Dynamics 365 Sales, Customer Service and Customer.
• Strong understanding of business processes, enabling you to translate business requirements into effective Dynamics 365 CE solutions  
• Demonstrable advisory or consultancy experience, with a track record of delivering high-value solutions and strategic guidance.
• Exceptional problem solving and analytical skills, adept at translating business needs into technological solutions.
• Strong communication and stakeholder management abilities, proficient in engaging with clients at various levels and leading technical team members
• Ability to work independently and as part of a team.
• Knowledge of project management methodologies, capable of leading specific project initiatives and contributing effectively to team collaboration.
• Comfortable delivering under differing methodologies, including agile, timeboxed outcome based agile delivery and Hybrid delivery taking the best of both traditional and contemporary methods.
• Awareness of DevOps methodologies (experience using Azure DevOps to manage scope and plan project delivery)
• Solid background of successful end-to-end delivery of engagements, contribution to achievement of the project budget, scope, schedule, and resources.
• Working knowledge of Microsoft Copilot

If you are a certified and highly skilled Dynamics 365 CE Functional Consultant with great communication skills and a talent for requirements gathering, we encourage you to apply.

 

This position is available in Sydney, Brisbane or Melbourne and may require onsite work when necessary. We offer competitive compensation and a collaborative, growth-oriented work environment. Apply now and take the next step in your career!

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Are you an experienced and motivated Dynamics 365 CE Functional Consultant with a passion for delivering top-notch solutions? Do you excel at gathering requirements and translating them into effective business solutions? If so, we invite you to apply for this exciting opportunity to join our highly agile, collaborative, and skilled Delivery Team.

As a Dynamics 365 CE Functional Consultant, you will play a vital role in our customer engagements, working closely with multi-disciplined teams to understand and capture business challenges and requirements, delivering innovative solutions that make a real impact on our clients' businesses. Your expertise will drive the design and implementation of Dynamics 365 CE solutions that meet our clients' needs and assure the quality and success of the solutions

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We offer competitive compensation and a collaborative, growth-oriented work environment

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At Barhead, an Akkodis company, our specialised consultants focus on delivering business solutions, leveraging AI and the Microsoft technology stack. We believe that it is a combination of people, technology and business drivers that underpin the most successful implementations.

Akkodis is a global digital engineering company and Smart Industry leader. We enable clients to advance in their digital transformation with Consulting, Solutions, Talent, and Academy services. Headquartered in Switzerland and part of the Adecco Group, Akkodis is a trusted tech partner to the world’s industries.

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