FIFO Site Support

What is in it for you?

•  6-month contract with the possibility of extension
•  FIFO roster – 8 days onsite (12-hour shifts) and 6 days off
• Opportunity to work with a leading mining organisation
• Work in a dynamic, fast-paced, and technology-driven environment

About the Role:

Are you a tech-savvy problem solver with a passion for IT support? We are seeking a Desktop Support Analyst (L1/L2) to join a high-performing team supporting a large mining client in Perth.

In this role, you will ensure the smooth operation of IT systems across multiple regional mine sites, delivering hands-on support and exceptional customer service in a remote environment.

Responsibilities:

• Provide Level 1 and Level 2 desktop support across multiple mine sites
•  Manage incidents and service requests effectively
• Support Microsoft environments including Windows 10/11 and M365
•  Troubleshoot hardware and software issues (laptops, tablets, mobile devices)
• Work with SCCM and Intune for device management
•  Deliver onsite support and build strong relationships with stakeholders
•  Attend pre-start meetings and engage with site supervisors
• Work autonomously in remote locations with minimal supervision

Skills and Experience Required:

• Proven experience in Desktop Support (L1/L2)
• Strong knowledge of Windows 10/11 and Microsoft 365
• Experience with Active Directory, Exchange, and networking fundamentals
• Hands-on experience with SCCM and Intune
• Strong troubleshooting skills across hardware and software
• Excellent communication and customer service skills
• Ability to work under pressure in remote environments
• Valid driver’s license (mandatory)
• FIFO experience (highly desirable)

Talented, committed, can-do individuals have always been the cornerstone of this dynamic organisation. If you have what it takes to thrive in this role and want to know more, please reach out to Sneha on 0406504263 OR Sneha.singh@akkodis.com 

Joining Akkodis as a Consultant 

• Weekly Pay 
• No payrolling processing fees 
• Upskilling opportunities and training discounts 
• Consultant gatherings events 
• Akkodis SME meet ups/information sessions 
• EAP Support Program 
• Dedicated Account Management Support Team

 

Privacy

Due to new privacy laws regarding the collection and handling of personal information, all applications must be submitted online. Once you click on the “apply for this job” button below you will be directed to our Online Centre where you will have the opportunity to read and agree to our Privacy and Consent statements and it will allow your details to be formally lodged and processed correctly.

“Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds” 

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