Junior Infra Tech Support Analyst

Job Title – Junior Infra Tech Support Analyst

What is in it for you?

Contractual role – 12 months

Location – Ballarat, Melbourne

Highly Competitive Rate

What we need from you?

·        Strong technical skills in Workstation Support and troubleshooting across multiple platforms (Windows, MacOS, iOS, Android)

·        Excellent communication and service skills to support diverse clients

·        Bringing proactive problem-solving and a passion for driving continuous improvement and growth

Why join our client/About Client:

Structured career development program

Local and international career opportunities

Certified as a Family Inclusive Workplace

Role Description:

Our Local Technology Services team and be the backbone of seamless business operations! Help customers resolve technical issues with cutting-edge tools, contributing to global and local projects. You'll gain exposure to industry-leading software and technologies while supporting diverse customer groups.

Responsibilities:

·        Use your skills as a Workstation Support technician to help transform how the client can deliver high performance

·        Demonstrate your excellent customer service skills supporting a diverse range of groups

·        Develop your technical skills by working with industry standard software such as Microsoft Windows 11, MacOS, iOS and Android operating systems using platforms such as Microsoft Office 365, Teams, Intune, SharePoint and OneDrive

·        Build skills supporting collaborative systems including Cisco Video Conferencing, Microsoft Surface Hubs as well as other AV systems.

·        Develop your communication skills by working closely with senior clients Leadership and key customer groups within the organization

·        Work collaboratively with a small team of technicians

·        Develop your training skills via personalized consultations and in open classroom face to face as well as virtual environments

·        Contribute to the knowledge capital of Local Technology Services

·        Challenge the status quo by bringing your energy and drive

How to Apply:

Talented, committed, can-do individuals have always been the cornerstone of this dynamic organization. If you have what it takes to thrive in this role and want to know more, please reach out to shivali.badlia@akkodisgroup.com or call +61 280 283 182.

Why Join Akkodis?

Weekly Pay

No payrolling processing fees

Upskilling opportunities and training discounts

Associate gatherings events

AKKODIS SME meet ups/information sessions

EAP Support Program

Dedicated

Account Management support team

Privacy Statement:

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Akkodis is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workforce and encourage applications from candidates of all backgrounds.

Candidate Profile

What we need from you?

·        Strong technical skills in Workstation Support and troubleshooting across multiple platforms (Windows, MacOS, iOS, Android)

·        Excellent communication and service skills to support diverse clients

·        Bringing proactive problem-solving and a passion for driving continuous improvement and growth