Organisational Change Manager

What’s in it for you?

·      6-month contract with strong potential for extension

·      High-impact role supporting a key digital transformation initiative

·      Hybrid work environment offering flexibility and balance

Role

We are seeking an experienced Organisational Change Manager to lead change management activities for a large-scale Customer Information Lifecycle (CIL) project. This program focuses on transforming how customer data is acquired, stored, maintained, used, and disposed of across core systems.

You will work closely with the Project Manager and key stakeholders to deliver training, assess change impacts, and support successful adoption of process and technology changes within the organisation.

Key Responsibilities

• Assess change requirements across systems, people, processes, and structures
• Develop and deliver training materials to support new system implementations
• Manage change initiatives in alignment with formal OCM frameworks and best practices
• Ensure timely delivery of change activities to support project success and ROI
• Identify potential change risks and organisational readiness challenges
• Create and implement stakeholder engagement plans tailored to impact levels
• Collaborate closely with project teams to integrate change plans into delivery timelines
• Foster strong working relationships across teams to support successful change adoption

What You’ll Need

Essential Criteria

• 3–6+ years of experience leading organisational change for complex ICT projects
• Strong background in training needs analysis, training content development, and delivery
• Experience applying formal change methodologies such as PROSCI, CMI, or CMBoK
• Proven track record of coaching stakeholders and supporting change capability building
• Ability to align change plans with broader project goals and delivery frameworks
• Strong interpersonal, communication, and stakeholder management skills
• Immediate availability
• Comfortable working in a hybrid work environment (3 days onsite, 2 days WFH)

Desirable

• Experience working with Salesforce or other CRM platforms

 

Talented, committed, can-do individuals have always been the cornerstone of this dynamic organisation. If you have what it takes to thrive in this role and want to know more, please reach out to Isha Khanna at isha.khanna@akkodis.com 

 

Joining Akkodis as a Consultant 

·      Weekly Pay 

·      No payrolling processing fees 

·      Upskilling opportunities and training discounts 

·      Consultant gatherings events 

·      Akkodis SME meet ups/information sessions 

·      EAP Support Program 

·      Dedicated Account Management Support Team 

 

Privacy 

Due to new privacy laws regarding the collection and handling of personal information, all applications must be submitted online. Once you click on the “apply for this job” button below you will be directed to our Online Centre where you will have the opportunity to read and agree to our Privacy and Consent statements and it will allow your details to be formally lodged and processed correctly. 

“Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds”

Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds.

Candidate Profile

We are seeking an experienced Organisational Change Manager to lead change management activities for a large-scale Customer Information Lifecycle (CIL) project.