Intermediate Solution Architect - CRM

Our client is seeking an Intermediate Solution Architect – CRM to support the design, development, and implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions in a large enterprise environment. The ideal candidate will bring strong technical acumen and experience in CRM ecosystems and integration technologies.

Job Title: Intermediate Solution Architect - CRM

Job Location: Toronto, ON/Hybrid

Job Description

Must-Haves:

·         Solid knowledge of Microsoft Dynamics 365 CE functionalities

·         Extensive experience with CRM applications, databases, programming, and system environments

·         Proficiency in application design methodologies and enterprise architecture development

·         Experience with DataVerse/CDS, APIs, ETL processes, and CI/CD pipelines

·         Familiarity with data pipeline architectures, Azure workflows, and performance optimization

·         Strong understanding of data and process modeling, including metadata and repository structures

Key Responsibilities:

·         Contribute to CRM application design and implementation

·         Develop architecture documentation and solution models

·         Support integration strategies using APIs and data services

·         Apply performance and scalability best practices across various environments

Collaborate with teams to implement secure, scalable, and maintainable CRM solutions