Senior Business Analyst

Our Client is seeking a Senior Business Analyst with a strong background in software quality assurance and functional testing, particularly within Microsoft Dynamics 365 environments. This role supports critical ERP and CRM testing initiatives in an Agile/SDLC framework.

Job Title: Senior Business Analyst

Job Location: Toronto, ON/Hybrid

Job Description:

Must Haves:

·         5+ years of software quality assurance and testing experience in Agile/SDLC environments

·         Proven experience in functional testing of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O)

Key Skills & Responsibilities:

·         Deep understanding of QA methodologies, testing principles, and ERP/CRM testing practices

·         Expertise in use case creation, test execution (manual and automated), and bug lifecycle management

·         Proficient with JIRA, Azure TFS, Postman, and JMeter for API and performance testing

·         Hands-on experience with CRM test automation, particularly for Dynamics 365

·         Familiarity with ERP implementation methodologies and strong analytical abilities

·         Effective communicator, capable of translating technical concepts to business users, and contributing to team discussions and documentation