Digital Workplace Engineer (H/F/D)

We are seeking a skilled Digital Workplace Engineer to provide technical support and ensure the seamless operation of our digital workplace tools, with a primary focus on Office 365 and Monday.com. The ideal candidate will have a strong technical background, excellent troubleshooting skills, and a passion for enhancing user productivity.

Required Skills and experience 

• Act as the primary technical support contact for Office 365 (including Outlook, Teams, SharePoint, and OneDrive) and Monday.com users.
• Diagnose and resolve technical issues related to Office 365 services and Monday.com workflows, integrations, and automations.
• Optimize the use of Monday.com by setting up boards, automations, and integrations to improve team collaboration and efficiency.
• Train and support end-users on best practices for Office 365 and Monday.com tools.
• Collaborate with IT and operations teams to troubleshoot and resolve broader system or integration issues.
• Stay updated on the latest features, updates, and trends for Office 365 and Monday.com to provide proactive recommendations.
• Maintain documentation for processes, troubleshooting guides, and user support materials.

Company Details

Akkodis, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With a shared passion for technology and talent, 50,000 engineers and digital experts deliver deep cross-sector expertise in 30 countries across North America, EMEA and APAC. 

Akkodis offers broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. The combined IT and engineering expertise brings a unique end-to-end solution offering, with four service lines – Consulting, Solutions, Talents and Academy – to support clients in rethinking their product development and business processes, improve productivity, minimize time to market and shape a smarter and more sustainable tomorrow. Akkodis is part of the Adecco Group.

Candidate Profile

• Experience: 2+ years of experience in technical support, IT administration, or a similar role focusing on digital workplace tools.
• Technical Skills:

Proficient in administering and troubleshooting Office 365 applications (e.g., Exchange, Teams, SharePoint).

Hands-on experience configuring and managing Monday.com workflows and integrations.

• Problem-Solving: Strong analytical and troubleshooting skills.
• Soft Skills: Excellent communication and interpersonal skills, with a customer-oriented mindset.
• Certifications: Relevant certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator, Office 365 certifications) are a plus.