ServiceNow Product Owner | Hybrid | $190,000 + bonus

ServiceNow Product Owner | Hybrid | To c.$190,000 + bonus

I am working with a global client of ours who are looking to strengthen their senior ServiceNow Leadership team with an experienced ServiceNow Product Owner/Manager. Our client, a global enterprise organisation, is seeking a Senior Manager within their ServiceNow/ITSM department to lead and elevate key ITSM/ITOM practices. This opportunity is based in Bridgewater, requiring an in-office presence of three days per week as you will be working closely with your team.

In this role, you'll drive governance and strategic direction for critical ServiceNow processes, including Problem, Incident, and Change Management. This position is ideal for a proactive leader with extensive ServiceNow experience (ideally within the Product/Platform Owner space) ITIL certification, and a proven ability to innovate within complex, fast-paced environments. You'll collaborate with global teams to enhance the end-user experience, champion automation, and manage the ITSM roadmap to ensure operational excellence.

This role will be managing a team of 5 experienced employees, so you will need to bring strong management skills. The ideal person for this position will be someone who can develop their staff, is collaborative, and listens to suggestions and recommendations. Your past experience will have seen you develop and nurture a team to bring out the best in them.

Your role will have a global reach and you'll be effecting real change within the business. You'll bring strong ITIL skills to the business and have picked up some battle scars with ServiceNow implementations. You'll need to know the ITSM side of the platform like the back of your hand, and ideally you will need to have a good few years' experience of ITOM under your belt.

What makes this position exciting?

• Strategic Impact: You'll guide ITSM processes that are essential to operational health and directly influence senior leadership decisions.


• Product Leadership: Act as Product Manager for the Technology Portal, streamlining and optimising the user experience.


• Innovation-Driven: Leverage ServiceNow to drive automation and efficiency, helping our client stay at the cutting edge of their industry technology.


• Team Leadership: Lead and mentor a team, fostering growth and aligning efforts to meet high standards of service delivery.

You'll need to know ServiceNow inside-out and be able to get the most out of the platform through strategic management and delivery.

In return, you will be given a base salary of up to circa $190,000, plus a decent bonus, and market leading benefits package (including healthcare).

This is a unique opportunity to make a lasting impact within a company that values innovation, diversity, and the transformative potential of technology. If you're ready for a new challenge with a global leader committed to making a difference, I'd love to discuss this role in more detail with you. If you're interested in this position, please send your CV in for immediate consideration.

**You must have full right to work in the US with this role - unfortunately, no sponsorship is available on this role**

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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