Issue Manager

Permanent contract

06 Dec 2023

    '- Creation, assignment of issue tickets in coordination with project/test team
    - Monitoring and control of issue tracking process and timely handling of existing tickets and deadlines
    - Preparation, and post-processing of issue tracking meetings with customer/project team as well as escalation meetings
    - Creation/tailoring of system reports and regular distribution to all project stakeholders
    - Documentation of actions/responsible/deadlines/decisions regarding issue management processes in a project
    - Quality management in the issue management process

     

    Qualification, Knowledge, Experience, Languages
    '- Degree in Vehicle- Electrical-, Mechanical Engineering, Computer Science or similar education
    - Experience in the field of issue management and/or issue coordination
    - General knowledge of vehicle development processes and component development
    - Experience with customer/OEM issue tracking system (e.g. VW KPM)
    - Structured and independent work style
    - Excellent English and at least good German (spoken & written)

    System Knowledge:
    '- Knowledge of relevant OEM specific issue systems (e.g. AVON, KPM) a plus

    Other Necessary Requirements:
    '- Knowledge of OEM specific development processes (e.g. VW, Daimler) a plus
    - Experience and motivation/enjoying working with international teams and projects