Technical Support Specialist | Spare Part | High-Tech

Ready to turn data into powerful insights and drive continuous improvement in spare parts management across global operations? Then keep reading!

Welcome to Akkodis

At #Akkodis, we’re a diverse team of 50,000+ engineers and digital experts, operating across 30 locations worldwide. From training teams to delivering projects, our Smart Industry experts create new value for businesses across the world. United by our passion for talent and technology, our colleagues bring their diversity of experience, skills, and insights together to deliver 360° capabilities to our partners. This is how we make the incredible happen, every day.

In this role, you will work closely with multiple teams both locally and globally. As part of the Global Technical Support group, you will be responsible for managing processes and functions related to spare parts and Field Replaceable Units (FRUs).You will play a key role across the entire product lifecycle, from New Product Introduction (NPI) to End of Life (EOL). A strong focus will be placed on process improvement, innovation, and creating meaningful impact for both internal and external customers.

What you'll be doing as Technical Support Specialist:

• Analyzing and interpreting spare parts data to support business decisions and improve operational performance
• Working with stakeholders to prioritize business and information needs
• Driving continuous improvement by identifying and implementing process optimization opportunities
• Participating in improvement projects, domestic and global
• Coordinating cross-functional teams to successfully implement changes and new processes

Are you ready to turn data into impactful decisions and optimize spare parts management across the full product lifecycle? Apply now!

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What you need to be successful as Technical Support Specialist:

• Bachelor’s degree in Supply Chain, Business, Engineering, or a related field
• Proven experience in a data analyst or business analysis role, with strong data handling and interpretation skills
• 4+ years of experience in a technology-driven environment (preferred), with affinity for technical products and processes
• Strong analytical mindset, with the ability to translate complex data into insights and actionable improvements
• Ability to work effectively across cultures and in global teams
• Proficiency in MS Office, especially Excel
• Solid English communication skills (written and verbal), Dutch is preferred

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Why join us?

From day one, you'll benefit from:

• A salary that matches your knowledge and experience
• Up to 36 vacation days to recharge your battery
• Flexibility to work from home 1–2 days per week
• A bike- and fitness scheme to keep you moving
• A strong pension scheme and collective health insurance
• Year-round events, knowledge sessions, and activities
• Personalized development: training, courses, and coaching
• Growth opportunities aligned with your ambitions

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