Deskside Technician

Contractor

Sparks, Nevada

09 May 2025

    Akkodis is seeking a Deskside Technician for a Contract job with a client in Sparks, NV. The ideal candidate will troubleshoot and resolve hardware/software issues and maintain accurate ticket updates in the IT service management system.

    Rate Range: $26/hour to $34/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

     

    Deskside Technician job responsibilities include:

    • Provide onsite support for desktops, laptops, printers, scanners, and mobile devices.

    • Troubleshoot hardware and software issues for Windows OS, MacBooks, and O365 applications.

    • Respond to and resolve service requests and incidents through the IT service management tool, ensuring detailed ticket documentation.

    • Perform imaging and deployment of computer systems as part of setup or refresh processes.

    • Deliver remote support and resolve end-user technical issues efficiently.

    • Support network access tools including Zscaler and ensure device connectivity.

    • Collaborate with local IT teams to maintain infrastructure stability and user productivity.

     

    Desired Qualifications:

    • Associate or bachelor’s degree in information technology, Computer Science, or a related field (preferred).

    • Minimum 2–3 years of hands-on experience in deskside or IT support roles.

    • Proficiency in supporting Windows OS, MacBook, and O365 in a corporate environment.

    • Experience with imaging, ticketing systems, and tools like Zscaler for troubleshooting connectivity issues.

     

    If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at gopal.gupta@akkodisgroup.com



    Pay Details: $26.00 to $34.00 per hour

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
    • The California Fair Chance Act
    • Los Angeles City Fair Chance Ordinance
    • Los Angeles County Fair Chance Ordinance for Employers
    • San Francisco Fair Chance Ordinance