Engineer

Contractor

Columbus, Ohio

01 Jul 2025

    Akkodis is seeking an Engineer for a Contract job with a client in Columbus, OH(Hybrid). You will be responsible for maintaining voice infrastructure currency and availability and supporting after-hours incident response and patching activities.

    Rate Range: $37/hour to $41/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

    Engineer job responsibilities include:

    • Oversee the administration and maintenance of Avaya CM, AES, SMGR, SM, SBC, and Messaging systems.

    • Ensure stability, integration, and performance of Genesys platforms within the telephony infrastructure.

    • Perform regular patching, upgrades, and availability checks to maintain system currency and security.

    • Monitor and respond to voice-related security threats, implementing preventive measures and controls.

    • Manage voice network connections with carriers and third-party vendors to ensure seamless communication.

    • Provide after-hours and weekend support for critical voice infrastructure issues and incident resolution.

     

     Required Skills & Qualifications:

    • Bachelor’s degree in information technology, Telecommunications, or a related field.

    • 8–10 years of experience in voice systems engineering and telephony infrastructure.

    • Proven hands-on experience managing the Avaya Aura suite, including CM, AES, SMGR, SM, and SBC.

    • Strong background in maintaining Genesys Engage environments and performing infrastructure patching and upgrades.

     

    If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Shashank.Tewari@akkodisgroup.com.



    Pay Details: $37.00 to $41.00 per hour

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
    • The California Fair Chance Act
    • Los Angeles City Fair Chance Ordinance
    • Los Angeles County Fair Chance Ordinance for Employers
    • San Francisco Fair Chance Ordinance