IT Field Services Delivery Manager

Contractor

Nashville, Tennessee

14 Aug 2025

    Akkodis is seeking a IT Field Services Delivery Manager for a multi-site vendor implementation in a healthcare client based in Nashville, TN.  This is a contract position that is onsite. 

    Pay/Salary Range: based on your experience: $55-70/hr W2 

    Job Description: 

     

    The IT Field Services Delivery Manager will be responsible for the implementation of a new vendor providing technical support and field services in a multi-site healthcare setting. Your experience with managing IT Field Service Technicians and/or IT Service Desk Analysts is crucial to your success in this role.  Understanding the operations of technical support teams in healthcare considering HIPAA, and EHR technology is imperative.  In addition, you will be responsible for successfully managing the phased approach to transition multiple healthcare sites, including hospitals, clinics and administrative offices to a new support vendor(s).   

     

    Qualifications: 

     

    • Bachelor's degree in information technology, healthcare informatics, or related field is required 

    • 5+ years of progressive experience in IT service delivery, with at least 2 years in a healthcare setting. 

    • Strong leadership skills and experience managing both field and service desk teams. 

    • Deep understanding of healthcare IT systems, clinical workflows, and regulatory requirements. 

    • Preferred experience supporting EHR systems (Epic, Cerner, McKesson, etc.) 

    • Strong organizational, time management, and negotiation skills is required 

    • Demonstrated professional written and verbal communication is required 

     

    If you are interested in this IT Field Services Delivery Manager for a client based in Nashville, TN, then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Krysti Ellis at Krysti.Ellis@akkodisgroup.com. 

     

    Equal Opportunity Employer/Veterans/Disabled  

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees with the flexibility to choose the type of coverage that meets their individual needs.  In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. 

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/  

     

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:  

    • The California Fair Chance Act  

    • Los Angeles City Fair Chance Ordinance  

    • Los Angeles County Fair Chance Ordinance for Employers  

    • San Francisco Fair Chance Ordinance 



    Pay Details: $55.00 to $70.00 per hour

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
    • The California Fair Chance Act
    • Los Angeles City Fair Chance Ordinance
    • Los Angeles County Fair Chance Ordinance for Employers
    • San Francisco Fair Chance Ordinance


    Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.