Lead ServiceNow Delivery Specialist

Required Experiences and Certifications

5+ years of experience implementing ServiceNow solutions

ServiceNow Certified System Administrator

Certified in two or more additional mainline certifications, with preference for the following combinations:

ServiceNow Certified Application Developer and Certified Implementation Specialist (CIS) – Application Portfolio Management

CIS – Human Resources and CIS – IT Service Management

CIS – Customer Service Management and CIS– IT Service Management

CIS – Discovery and CIS – Service Mapping

CIS – Software Asset Management and CIS – Hardware Asset Management

CIS – Project Portfolio Management and CIS – Application Portfolio Management

Must be able to get a Public Trust.

Skills:

Hands-on experience in configuring or building 10 or more ServiceNow applications.

In-depth knowledge of ServiceNow platform capabilities, modules, and best practices

Familiarity with ITIL processes and IT Service Management (ITSM) principles

In-depth knowledge of scripting languages, including JavaScript and GlideScript

Strong technical skills, including workflow configuration, and business rule development.

Expertise in designing and implementing complex workflows.

The ability to independently create and manage integrations with external systems.

Strong problem-solving skills and ability to innovate solutions.

Detail-oriented tendencies with excellent problem-solving and analytical abilities.

The ability to work effectively in a team-oriented, collaborative environment.

Excellent communication and leadership abilities

Understanding of performance optimization techniques

Pay Details: $70.00 to $80.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.