Information and Communication Technology

Helping homes become home bases
This decade has been characterized by rapid advances in the technology that enables us to play and work without leaving home. Akkodis is helping to drive the infrastructure, platforms, and technologies that make our homes do more than ever.
The new normal is just the starting line
Services providers and their clients continue to invest in ICT solutions, such as next-generation networks and intelligent backend and corporate technology. These kinds of investments are only the beginning of a shift in both thinking and operations. To stay relevant, telecoms providers, products, and ISPs must drive advancement.
Demand and urgency are colliding
As new and emerging technologies transform the workplace, as well as all aspects of life, providers of ICT services and vendors of ICT solutions must be ready to meet this skyrocketing demand. From the Internet of Things (IoT) and automation to big-data analytics and artificial intelligence (AI), companies across all sectors have to be prepared to meet the urgent need to digitally transform.
24/7 + 365 won’t succeed without advanced competences
Multi-experience user interfaces enable services and solutions on any device, 24 hours a day, 365 days a year. But innovative technologies on their own will not be enough. Effective implementation, coupled with new skills and competences is essential. Akkodis is prepared to meet this need with technology expertise.
Telecoms, Media & Entertainment
In the face of market consolidation and intense competition, providers need a range of services to ensure their products remain relevant and useable. Storage, scaling architecture, and data analytics have never been more important. From immersive UI/UX development to ensuring the tightest cyber security, Akkodis has a range of experts on hand, ready to drive your transformation.

Customer experience
- Accelerate real time data driven approach based on AI
- Sales digital with end-to-end implementation / integration of CX platform: CRM, Mobile Apps, e-commerce…
- Service management: care support, user adoption, customer success plan
- Performance: BI, analytics
Employee experience
- Assessing new demands: UX Design, Service blueprint
- Align technology with user requirements
- Train employees on new technologies
- Migration to Cloud technologies
- Bring innovation in Help Desk services.
- Advanced Service management
End-to-end approach
- From initial strategy, roadmap, pilot, POC integration to a full managed solution.
- Global reach: with worldwide available services, drive deployment and support solutions in run phase
Digital infrastructure
- Cloud transformation strategy: multi-cloud, cloud on premise or hyperscalers
- Develop cloud native solutions
- AI based global supervision
- Deployment services of IT equipment
- Single service desk 24/7
Operational efficiency
- Management and supervision of secure and flexible IT infrastructure
- Automation, digitalization and optimization technologies
- Connected smart technologies: deliver real-time insights and enable seamless customization
Software + Internet
Smart technology areas such as SaaS, DevOps, microservices, API, and the Cloud are influencing consumer and enterprise software giants in driving business outcomes, such as accelerated time-to-market, cost reduction, and enhanced customer experience. We offer an end-to-end service, from backend development to innovative UI and UX that covers the entire development lifecycle. And we deliver robust models, which allows our clients and partners to build their next-generation solutions.

Design & Prototype
- Rapid Prototyping
- System Architecture
- Technology Roadmap
- UX/UI Design
Smart Solutions
- Agile/DevOps Transformation
- Innovation Accelerators
- Competence Centers
- Frameworks
Application Modernization
- Angular, React, RESTful
- Cloud-Native Architecture, Migration
- Automation – AI, RPA, Analytics
- Microservices / APIs
- Re-platform Services
Design and Prototype
- L1, L2 & L3 Support
- Upgrades, Patches
- Security Optimization
- Code optimization
- Product Enhancements
Quality Assurance
- Functional & Performance Testing
- Test Automation
- Test Data Management
- Test Frameworks
FAQs about Information & Telecommunications Technology
The information and telecommunications industry is being transformed by artificial intelligence (AI), generative AI, cloud computing, digital platforms, cybersecurity, 5G connectivity, edge computing, and data-driven decision-making. Telecommunications operators, technology providers, software companies, media organizations, and digital platforms are investing in these technologies to improve efficiency, accelerate innovation, and deliver more connected customer experiences.
Organizations are increasingly modernizing legacy infrastructure while building cloud-native environments capable of supporting real-time services, advanced analytics, and intelligent automation.
Akkodis helps organizations across the ICT ecosystem combine engineering, software, data, and cloud expertise to accelerate digital transformation while maintaining security, reliability, and operational performance.
Organizations are increasingly modernizing legacy infrastructure while building cloud-native environments capable of supporting real-time services, advanced analytics, and intelligent automation.
Akkodis helps organizations across the ICT ecosystem combine engineering, software, data, and cloud expertise to accelerate digital transformation while maintaining security, reliability, and operational performance.
AI is helping organizations automate operations, improve customer support, optimize networks, accelerate software development, and analyze large volumes of operational data.
Telecommunications providers are using AI to improve service management, reduce incident resolution times, predict network issues, and automate routine processes. Generative AI is also supporting knowledge management, technical documentation, intelligent assistants, and employee productivity initiatives.
Akkodis supports AI adoption through intelligent automation, data engineering, software development, and AI-driven operational transformation programs.
Telecommunications providers are using AI to improve service management, reduce incident resolution times, predict network issues, and automate routine processes. Generative AI is also supporting knowledge management, technical documentation, intelligent assistants, and employee productivity initiatives.
Akkodis supports AI adoption through intelligent automation, data engineering, software development, and AI-driven operational transformation programs.
Cloud transformation allows organizations to modernize infrastructure, improve scalability, enhance resilience, and accelerate the delivery of digital services.
Telecommunications operators, software providers, and digital businesses are increasingly adopting cloud-native architectures, microservices, and platform engineering approaches to improve agility and support innovation. Cloud technologies also enable greater automation, interoperability, and operational efficiency across distributed environments.
Akkodis supports cloud modernization initiatives through architecture design, migration programs, infrastructure engineering, and cloud operations services.
Telecommunications operators, software providers, and digital businesses are increasingly adopting cloud-native architectures, microservices, and platform engineering approaches to improve agility and support innovation. Cloud technologies also enable greater automation, interoperability, and operational efficiency across distributed environments.
Akkodis supports cloud modernization initiatives through architecture design, migration programs, infrastructure engineering, and cloud operations services.
Software and digital platforms are becoming increasingly intelligent, automated, and data driven. Organizations are investing in scalable architectures, platform engineering, API ecosystems, and AI-enabled services to deliver seamless digital experiences.
Digital platforms now play a critical role in industries ranging from telecommunications and media to energy, transportation, public services, and e-commerce. These platforms enable real-time collaboration, intelligent workflows, and secure information exchange across complex ecosystems.
Akkodis supports platform modernization through software engineering, systems integration, automation, and digital transformation expertise.
Digital platforms now play a critical role in industries ranging from telecommunications and media to energy, transportation, public services, and e-commerce. These platforms enable real-time collaboration, intelligent workflows, and secure information exchange across complex ecosystems.
Akkodis supports platform modernization through software engineering, systems integration, automation, and digital transformation expertise.
Data has become a strategic asset across telecommunications, software, internet services, and digital platforms. Organizations rely on trusted, accessible, and high-quality data to improve decision-making, optimize performance, and create more personalized services.
Modern data platforms help organizations integrate information across systems, improve interoperability, support advanced analytics, and enable automation at scale.
Akkodis supports data modernization initiatives through data engineering, governance programs, platform integration, and analytics solutions.
Modern data platforms help organizations integrate information across systems, improve interoperability, support advanced analytics, and enable automation at scale.
Akkodis supports data modernization initiatives through data engineering, governance programs, platform integration, and analytics solutions.
Organizations face increasing pressure to modernize legacy systems, strengthen cybersecurity, manage growing volumes of data, and accelerate innovation while controlling costs.
Additional challenges include maintaining operational continuity, ensuring system interoperability, supporting regulatory compliance, and managing increasingly complex digital ecosystems.
Akkodis helps organizations address these challenges through systems engineering, software development, cybersecurity services, cloud transformation, and operational modernization programs.
Additional challenges include maintaining operational continuity, ensuring system interoperability, supporting regulatory compliance, and managing increasingly complex digital ecosystems.
Akkodis helps organizations address these challenges through systems engineering, software development, cybersecurity services, cloud transformation, and operational modernization programs.
Cybersecurity has become a critical priority as organizations increase their reliance on cloud platforms, connected services, AI systems, and digital infrastructure.
Telecommunications operators, software providers, and digital businesses must protect sensitive data, secure networks, ensure service continuity, and meet growing regulatory requirements. Modern cybersecurity strategies combine threat detection, automation, governance, security engineering, and continuous monitoring.
Akkodis supports cybersecurity initiatives through risk management, secure architecture, compliance programs, and operational security services.
Telecommunications operators, software providers, and digital businesses must protect sensitive data, secure networks, ensure service continuity, and meet growing regulatory requirements. Modern cybersecurity strategies combine threat detection, automation, governance, security engineering, and continuous monitoring.
Akkodis supports cybersecurity initiatives through risk management, secure architecture, compliance programs, and operational security services.
Telecommunications operators are modernizing their networks through cloud-native technologies, software-defined networks, automation platforms, AI-powered operations, and next-generation connectivity solutions.
Telecom Operators continue to invest in network transformation initiatives designed to improve resilience, scalability, customer experience, and operational efficiency.
Akkodis supports network modernization through infrastructure transformation, software integration, automation initiatives, and service optimization programs.
Telecom Operators continue to invest in network transformation initiatives designed to improve resilience, scalability, customer experience, and operational efficiency.
Akkodis supports network modernization through infrastructure transformation, software integration, automation initiatives, and service optimization programs.
Media and entertainment companies are responding to changing consumer expectations through digital platforms, personalized content delivery, data-driven advertising, streaming services, and customer engagement technologies.
Television Broadcasters are investing in digital ecosystems and customer experience platforms to strengthen audience engagement and support new business models. Emerging technologies such as AI, data analytics, and digital assets continue to reshape content creation, distribution, and monetization.
Akkodis supports media organizations through digital platform engineering, systems integration, automation, and customer experience transformation.
Television Broadcasters are investing in digital ecosystems and customer experience platforms to strengthen audience engagement and support new business models. Emerging technologies such as AI, data analytics, and digital assets continue to reshape content creation, distribution, and monetization.
Akkodis supports media organizations through digital platform engineering, systems integration, automation, and customer experience transformation.
ICT provides the foundation for Internet of Things (IoT), connected services, edge computing, and intelligent infrastructure. These technologies rely on scalable architectures, secure communications, cloud platforms, and real-time data processing.
Applications include industrial automation, smart cities, connected devices, intelligent transportation systems, energy management platforms, and remote operations. Organizations are increasingly combining IoT, cloud computing, AI, and edge technologies to create innovative digital services and business models.
Akkodis supports these initiatives through software development, systems integration, connectivity engineering, and digital platform modernization.
Applications include industrial automation, smart cities, connected devices, intelligent transportation systems, energy management platforms, and remote operations. Organizations are increasingly combining IoT, cloud computing, AI, and edge technologies to create innovative digital services and business models.
Akkodis supports these initiatives through software development, systems integration, connectivity engineering, and digital platform modernization.