Junior Business Analyst

Position: Junior Business Analyst

Duration: 1 Year assignment (contract)
Client Location: Toronto (Onsite/Hybrid: 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

---

Note on Assignment Type

This position is provisionally Onsite/Hybrid, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.

---

About the Engagement

Akkodis is seeking a Junior Business Analyst with 2+ years of operational Business Analysis experience within IT or digital health environments.

The successful consultant will bring hands-on experience supporting clients, onboarding users and partners, executing operational business processes, and maintaining a strong focus on data integrity and data quality.

The role will support digital-health modernization, operational support, change-management and adoption initiatives, including Identity and Access Management (IAM) processes, client onboarding, incident and escalation support, process improvements, testing, and operational documentation.

---

Scope

• Support day-to-day operational activities, including client requests, incidents, partner requests and escalations within established Service Level Agreement (SLA) timelines.

• Execute Identity and Access Management (IAM) processes, including end-user authentication and authorization.

• Support client onboarding, adoption, communications and engagement activities.

• Analyze and execute business processes while maintaining a strong focus on data integrity and quality.

---

Assignment Deliverables

• Provide effective operational support, ensuring client requests, incidents and escalations are managed within established service levels.

• Coordinate and support client onboarding and adoption activities, including client engagement, communications and enablement.

• Accurately execute IAM operational processes, including registration, enrolment, authorization and security-configuration support.

---

Expertise Required

Must Have:

• LinkedIn profile URL must be included in the resume.

• 2+ years of experience as an operational Business Analyst within IT or digital health environments.

• Hands-on experience with client support and client onboarding.

• Strong attention to detail, with particular emphasis on data integrity.

• Solid understanding of data integrity and data-quality principles.

Nice to Have:

• Knowledge of IT Service Management (ITSM) practices.

• Experience working within an Identity and Access Management (IAM) framework.

• Experience within the digital health ecosystem.

---

Security Clearance

Required.

---

Important

This is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

How to Apply

 Submit your resume in confidence via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility:

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.