Senior Project Manager/Leader

Position: Senior Project Manager / Leader

Duration: 6 Months assignment (contract)
Client Location: Toronto (Onsite/Hybrid: 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

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Note on Assignment Type

This position is provisionally Onsite/Hybrid, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.

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About the Engagement

Akkodis is seeking an experienced Senior Project Manager / Leader to provide strategic project leadership and coordination for complex Customer Experience (CX), User Experience (UX), service design, Voice of Customer (VoC), and digital transformation initiatives within a large-scale healthcare environment.

The successful consultant will lead the planning, coordination, public sector, and execution of multiple complex and cross-functional initiatives. Responsibilities will include developing operating plans and implementation roadmaps, managing schedules and dependencies, coordinating stakeholders and vendors, facilitating governance activities, managing risks and budgets, and delivering executive-level reporting.

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Scope

• Develop and maintain operating plans, implementation roadmaps, workback schedules, milestones, resource plans, and delivery plans.

• Coordinate multiple concurrent projects and workstreams while managing competing priorities.

• Manage project scope, schedules, budgets, resources, risks, issues, dependencies, and deliverables.

• Establish and facilitate effective project governance and decision-making processes.

• Prepare executive reports, dashboards, presentations, briefing notes, status reports, and recommendations.

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Assignment Deliverables

• Develop and maintain project plans, operating plans, implementation roadmaps, workback schedules, milestones, and resource plans.

• Prepare executive dashboards, status reports, briefing notes, presentations, and governance reporting packages.

• Maintain project budgets, RAID logs, dependency trackers, risk mitigation plans, and implementation schedules.

• Manage procurement and vendor activities, including onboarding, contract deliverables, timelines, invoice review, and performance tracking.

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Expertise Required

Must Have:

• 7–10 years of progressive project management experience leading complex, cross-functional projects and strategic initiatives within large organizations.

• Advanced project and program management expertise encompassing planning, scheduling, risk and issue management, dependency management, resource coordination, and delivery oversight.

• Demonstrated experience leading multiple concurrent initiatives involving diverse stakeholders, vendors, and public service bodies.

• Strong experience developing and maintaining operating plans, implementation roadmaps, workback schedules, project plans, and governance frameworks.

• Strong stakeholder management experience working with executive leadership, operational teams, external partners, vendors, and multidisciplinary teams.

Nice to Have:

• Experience supporting initiatives designed to enhance customer or user experience and improve service delivery.

• Experience with Customer Experience (CX), User Experience (UX), Voice of Customer (VoC), or service design initiatives.

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Security Clearance

Required.

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Important

This is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

How to Apply

 Submit your resume in confidence via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility:

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.