Senior Training Specialist

Term: November 03, 2025- March 31, 2026

Location: Onsite /Hybrid - 595 Bay Street, Toronto, ON

Our client is seeking a Senior Training Specialist

Key Deliverables for Client Role

Product Requirements & Delivery: Support the configuration and validation of Microsoft Dynamics 365 CE and/or Finance & Operations environments by creating realistic test data, managing user roles, and simulating workflows. Ensure sandbox environments are aligned with training and testing objectives.

Prioritization & System Support: Generate and manage test case data tailored to business processes and user roles. Prioritize system tasks and assignment creation to meet evolving training needs, ensuring alignment with DevOps test cases and system functionality.

Collaboration & Communication: Work cross-functionally with IT, training, and business teams to ensure data accuracy and assignment readiness. Communicate technical issues clearly and iterate based on feedback to improve training simulations and documentation.

Knowledge Content Structuring: Design and maintain SharePoint Online sites for internal learning portals. Structure content using metadata, tagging, and layout best practices to support user navigation and accessibility standards.

Documentation & Knowledge Transfer: Create clear, step-based guides and simulation scripts. Maintain traceability across documents and systems, ensuring knowledge transfer of storyboards, sandbox logic, and SharePoint configurations.

 Must haves:

Experience working in Microsoft Dynamics 365 CE and/or Finance & Operations (F&O) environments (or related CRM systems) particularly in a testing, data configuration, or sandbox context (e.g., managing user roles, creating records, validating workflows).

Experience with SharePoint teams sites for organizing, structuring and publishing digital content—such as building subpages, creating web parts and managing access and layout of knowledge repositories or internal learning portals.

Strong practical knowledge of creating and manipulating system data to support scenarios such as training simulations or testing use cases

Familiarity with documenting and organizing technical information, user guides, or system content that supports end-user learning—whether through task documentation, assignment instructions, or repository entries.

Detail-oriented with a structured approach to system task breakdowns and assignment creation, including the ability to align sandbox data to intended learning or testing outcomes.