Senior UX Designer

Position: Senior UX Designer

Duration: 8 Months assignment (contract)
Client Location: Toronto (Onsite: 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

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Note on Assignment Type

This position is provisionally Onsite, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.

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About the Engagement

Akkodis is seeking an experienced Senior UX Designer to support the delivery of large-scale digital products and services within a complex public sector environment.

The successful consultant will be responsible for leading user-centred design activities throughout the product lifecycle, from Discovery through Live phases. The role requires a deep understanding of UX design methodologies, user research, usability testing, accessibility, agile delivery practices, and stakeholder engagement. The consultant will collaborate closely with product owners, business stakeholders, developers, architects, and multidisciplinary delivery teams to create accessible, intuitive, and user-focused digital experiences.

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Scope

• Facilitate user research, usability testing, stakeholder workshops, and design validation activities.

• Develop user experience artifacts, wireframes, prototypes, journey maps, service blueprints, and user flows.

• Translate business requirements and user needs into intuitive, accessible, mobile-first design solutions.

• Collaborate with agile delivery teams to support product development and continuous improvement initiatives.

• Ensure alignment with Ontario Digital Service standards, accessibility requirements, and UX best practices.

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Assignment Deliverables

• Create and maintain UX artifacts such as personas, journey maps, service blueprints, wireframes, and interactive prototypes.

• Design accessible, mobile-first, and responsive user experiences aligned with user needs and business objectives.

• Facilitate stakeholder workshops and collaborate with cross-functional teams to define and validate digital solutions.

• Support Agile/Scrum delivery by creating and refining user stories, participating in sprint ceremonies, and providing design direction.

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Expertise Required

Must Have:

• 10+ years of experience in User Experience Design, User-Centred Design, Service Design, or related disciplines.

• Extensive experience applying UX design best practices and designing mobile-first, responsive digital experiences.

• Demonstrated experience facilitating user research and usability testing initiatives.

• Strong experience creating UX deliverables including wireframes, prototypes, personas, journey maps, service blueprints, and research findings reports.

• Experience participating in complex product or project environments utilizing Agile (Scrum) methodologies.

• Demonstrated ability to communicate and collaborate effectively with business stakeholders, product teams, technical teams, and executive audiences.

• Expertise with UX design tools including:

o   Figma

o   Axure

o   Sketch

o   Adobe Creative Cloud

o   InVision

o   JustInMind

o   Zeplin

Nice to Have:

• Knowledge of Ontario Digital Service standards and service design methodologies.

• Experience with HTML5, CSS3, JavaScript, React, Angular, or NodeJS.

• Certification in UX Design, Human-Computer Interaction, Accessibility, or related disciplines.

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Security Clearance

Required.

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Important

This is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

How to Apply

 Submit your resume in confidence via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility:

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.