Project Quality and Safety Manager

Akkodis is a global player in engineering and IT and a leader in smart industry. Present in 30 countries, our 50,000 experts combine technological expertise and sector knowledge to build a sustainable future, driven by a culture of inclusion and diversity.

Akkodis is the technology brand of The Adecco Group.

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ℹ️ Job Information

📍 Location: Villeneuve

📄 Contract Type: Permanent

🚩 Work Authorization: Candidates must hold a valid Swiss work permit or have Swiss nationality or citizenship of a European Union member country.

We are looking for a Project Quality and Safety Manager who will represent Quality within the project team, driving customer satisfaction through Safety and Quality assurance by coordinating all quality and safety activities from tender stage through to contract closure.

You will coordinate all quality and safety activities from the tender phase until contract closure, ensuring compliance with contractual requirements and quality processes.

1. Customer Quality

• Be the independent voice of the customer in the project organization
• Act as interface with Customer quality and safety teams
• Attend CSS interviews (Customer Satisfaction Surveys) with Customer Director and PM, support & monitor action plan

2. Project Quality

• Establish, document, implement, maintain, and continuously improve the Project Quality Management Plan (PQMP) and ensure its proper application during contract execution in accordance with contract requirements and Alstom processes
• Contribute with structured techniques (e.g., FMEA) to the criticality assessment of solutions (system and subsystems) and services to ensure the right level of safety and quality assurance as well as inspection activities for all identified CTQ (Critical to Quality)
• Guide project teams in understanding Quality contributions to the project
• Be the interface in the Project Team for all Project Quality aspects (Engineering Quality, Industrial Quality, Supplier Quality and Product Introduction Quality)
• Manage, coordinate, and synchronize the community of all quality métiers supporting the project execution (system and subsystems, PUs)
• Ensure project core team awareness of project quality plan and its deliverables, regularly reporting on progress and support achieving the required level on quality competencies
• Support project audits, reviews and approval of supplier quality systems and audits compliance (upon customer request)

3. Project Execution Controls

• Support the project team and the PM to prepare DFQ gate reviews & follow up related action plans
• Report quality and safety alerts and manage Non-conformities and Safety issues
• Ensure quality of the technical modifications (Change Requests CR) made during the project ensuring compliance to the design change process and quality of implementation of the technical modifications and analyze financial implications (Cost of Non-Quality CoNQ)
• Ensure that safety assessment is correctly implemented (i.e.: safety review) and prepare safety authorization
• Control project processes and deliverables compliance through inspection and audits - to authorize presentation/delivery to customer
• Ensure that Return of Experience (REX) of all functions has been considered in the risks & opportunities and closely monitor to prevent occurrence
• Own the Supplier Part List (SPL), and ensure the list is properly created for the full scope of the project across all contributing sites
• Ensure with SQ Team and/or Procurement a good synchronization and follow-up of GO Production and FAI (First Article Inspection) activities, relative to the SPL, with special attention in case of supplier change/localization initiatives
• Collaborate with IQ, Industrial, SQ, EQ, Engineering and PI Q to ensure a customer inspection acceptance criteria booklet is established and agreed with the customer
• Support customer inspections at Alstom, supplier, and customer sites (upon request)
• Ensure the train/product history book is prepared, updated, and handed over to the customer for each train/product
• Support the handover management process execution to PI, and from PI to Customer/Services
• Support the Project Manager/Director (PM/PD) & Customer Director (CD) with the customer satisfaction survey, its analysis and associated action plan
• Ensure and improve the tender quality if assigned to support Tender phase
• In the case of Transfer of Technology (ToT), act as a sparring partner to the PrTTM and organize and prepare all quality activities/documentation needed in the frame of the transfer

4. Measure and Improve Project Quality Performance

• Facilitate problem solving during project execution phase to ensure timely management and reduce the costs of non-quality (8D, QRQC, REX)
• Ensure that the relevant stakeholders are included in the Customer issues solving process (if needed)
• Implement an effective corrective and preventive action system
• Provide support for periodic progress reporting through quality indicators and identify improvement opportunities

Votre profil

• Graduate or post-Graduate degree in engineering with management background depending on the size of the project
• Fluent in English

Desirable:

• Qualification in Six Sigma valued

Experience

Mandatory:

• Awareness of Processes and Products/Services delivered in the project
• Experience in managing Quality tools and problem-solving tools
• Experience in operational activities and in documentation management
• Proven experience in managing teams and individuals, with the ability to positively influence cross-functional and geographically distributed teams

Desirable:

• Knowledge of railway industry (norms, certifications...)
• Experience in Quality/audit are appreciated

Technical Competencies

• Process oriented and customer focused
• Data driven to make objective decisions based on facts ("Speaks with data")
• Rigorous communication skills with Business Partners
• Knowledge of Quality standard (ISO9001, IRIS, CMMI, ECM) and quality tools
• Problem solving methodologies & Lean principles
• Collaboration and team working