Enterprise Service Management Solution Architect

What is in it for you?

 

•  18 Month Contract + 1 x 18 Month Extension
• Design and implement ESM solutions that align with strategic goals, improving operational efficiency and driving business outcomes.
• Work with cross-functional teams to lead ESM projects, guiding stakeholders and ensuring successful delivery.

 

What we need from you

 

• Ability to Obtain Baseline Security Clearance
•    Written Response to Selection Criteria
• Demonstrated experience in designing, managing ESM projects. Including planning, execution, and monitoring.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Ability to analyse complex business requirements and translate them into effective technical solutions.

 

The Role

Take the next step in your career as an Enterprise Service Management (ESM) Solution Architect, where you will lead the design and implementation of innovative ESM solutions that align with our organization’s strategic goals. In this pivotal role, you’ll collaborate with business units, IT teams, and external vendors to create scalable, reliable solutions that drive business efficiency and enhance operational performance. Your contributions will directly impact the way we manage services, processes, and workflows, ensuring that our systems are both technically robust and aligned with the evolving needs of the business.

As a key leader, you’ll have the opportunity to shape the future of service management within the organization, guiding cross-functional teams through complex projects while ensuring successful delivery. This role provides a unique blend of technical challenge and business impact, offering a chance to collaborate with top-tier professionals and drive continuous improvement. If you're a strategic thinker with a strong combination of technical expertise and business insight, this is the perfect opportunity to make a meaningful impact and advance your career.

 

Duties/Typical Day/Responsibilities

• Lead the design and architecture of ESM solutions, ensuring they are scalable, reliable, and aligned with business requirements.
•    Oversee the implementation of ESM solutions, including configuration, customization, and integration with other systems.
• Work closely with business units, IT teams, and external vendors to gather requirements, provide technical guidance, and ensure successful delivery of ESM projects.
• Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of ESM solutions.

 

 

Talented, committed, can-do individuals have always been the cornerstone of this dynamic organisation. If you have what it takes to thrive in this role and want to know more, please reach out to Jimmy Willett on 02 6103 1830 OR Jimmy.Willett@akkodisgroup.com 

 

 

Joining Akkodis as a Consultant 

•  Weekly Pay 
• No payrolling processing fees 
• Upskilling opportunities and training discounts 
•   Consultant gatherings events 
• Akkodis SME meet ups/information sessions 
•   EAP Support Program 
•  Dedicated Account Management Support Team 

 

  

Privacy 

Due to new privacy laws regarding the collection and handling of personal information, all applications must be submitted online. Once you click on the “apply for this job” button below you will be directed to our Online Centre where you will have the opportunity to read and agree to our Privacy and Consent statements and it will allow your details to be formally lodged and processed correctly. 

 

“Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds” 

 

 

Candidate Profile

Ability to Obtain a Baseline Security Clearance