Optimize Your IT Strategy: Selecting the Right Managed Services Engagement Mode

4 minutes

20th of March, 2024

 

In today's dynamic business landscape, agility and efficiency reign supreme. For enterprise leaders, leveraging a managed services model offers a strategic advantage, transforming IT from a fixed cost center to an agile growth center.

That may be one reason why more than 80% of executives see their managed services spending increase, according to a recent study by HFS Research.

But beyond choosing your service partner, optimizing your managed services strategy hinges on selecting the right engagement model that fits your unique needs.

Managed Services Engagement Models:

  1. Full-Service Management: Achieve unwavering IT stability and expert guidance. Your service partner becomes your virtual IT department, managing infrastructure, security, and operations, empowering your workforce to focus on core business objectives. Ideal for enterprises seeking complete IT offloading and strategic alignment.
  2. Co-Managed IT: Foster synergy and tailored solutions. Collaborate with your service partner, leveraging your existing expertise alongside their specialized skills. This hybrid model offers cost-efficiency, flexibility, and a dynamic partnership for enterprises seeking to optimize internal resources while accessing cutting-edge technology and support.
  3. Project-Based Engagement: Tackle specific IT challenges with precision. Engage your service partner for defined projects, such as cloud migration or cybersecurity assessments. This targeted approach delivers focused expertise without long-term commitments, ideal for enterprises seeking to address urgent issues or pilot new initiatives.
  4. Break-Fix Support: Ensure rapid resolution of IT disruptions. Your service partner provides on-demand technical expertise to address unforeseen issues. This reactive model offers cost-effective support without ongoing contracts, suitable for enterprises with robust internal IT teams seeking occasional expert assistance.

 

Matching the Model to Your Enterprise DNA:

Selecting the optimal engagement model demands a thorough understanding of your unique needs and aspirations. Consider these key factors:

  • IT Maturity: Assess your internal IT capabilities and infrastructure.
  • Strategic Alignment: Define your business objectives and desired level of IT partnership.
  • Budgetary Considerations: Evaluate the cost-effectiveness of each model against your IT budget.
  • Control Preferences: Determine your preferred level of control over IT operations.

Beyond a Vendor, a Strategic Partner:

  • Accelerate digital transformation initiatives
  • Enhance operational efficiency and cost-effectiveness
  • Mitigate IT risks and ensure business continuity
  • Empower your workforce to focus on strategic initiatives

Akkodis: Your Tailored Engagement Solution

Akkodis offers a comprehensive suite of engagement models, expertly crafted to cater to the diverse needs of enterprises. We believe in collaborative partnerships, tailoring solutions that unlock your full potential.

Our clients enjoy a variety of managed services that are unparalleled in tech, IT, and engineering, such as:

  • Infrastructure services: We can manage your servers, storage, network, and applications.
  • Digital transformation: Akkodis helps you move your business to the cloud, adopt new technologies, and improve your customer experience.
  • Cloud managed services: Our team effectively manages your cloud infrastructure and applications.
  • Cloud security: We make it easier for you to protect your data and applications in the cloud.
  • Cybersecurity services: Akkodis can safeguard your business from cyberattacks with the latest technology and best practices.

We also offer a variety of consulting services thanks to the broad knowledge and experience of our industry experts, such as:

  • IT strategy: Akkodis works with you to develop an IT strategy that aligns with your business goals.
  • Business process improvement: We help you improve your business processes by leveraging high-impact technology solutions.
  • Change management: We manage organizational change when implementing new technologies to ensure minimal disruption and increased adoption among your workforce.

In addition to the services mentioned above, we also offer a range of other services, such as:

  • Application development: Our team of experienced developers can create custom applications to meet your specific needs.
  • Offshore, nearshore, and onshore delivery: We can deliver your IT services from either onshore or offshore locations.
  • Managed capacity: We provide you with the IT resources you need when you need them.
  • PEN tests, scans, SOC: We help you identify and protect your business from security vulnerabilities.

Embrace the power of optimal IT strategy. Contact Akkodis today and discover how our tailored engagement models can fuel your enterprise transformation.