Engineer

Akkodis is seeking an Engineer for a Contract with a client in Frederick, MD. Responsible for configuring and maintaining telephony networks while troubleshooting issues, ensuring system reliability, and supporting voice and data communication operations.

Rate Range: $45/hour to $49/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Engineer Job Responsibilities include:

• Configure, administer, and maintain telephony systems including Avaya Call Manager, voicemail, and AWS Connect.

• Design and implement voice and data communication networks, ensuring seamless integration and performance.

• Troubleshoot telecom, PBX, and unified communication issues, ensuring minimal downtime and quick resolution.

• Monitor system performance, conduct audits, and manage user licenses and telecom configurations.

• Support service desk escalations, handling adds, moves, and changes for telecom systems.

• Document network configurations, maintain records, and ensure disaster recovery and business continuity readiness.

 

Required Qualifications:

• Bachelor’s degree in computer science, Information Technology, Telecommunications, or a related field (or equivalent experience).

• 8–12+ years of experience in telephony systems, unified communications, or telecom engineering.

• Strong hands-on expertise in Avaya systems (Call Manager, System Manager, Voicemail), AWS Connect, and telecom network design.

• Proven experience in managing unified communication platforms, troubleshooting telecom systems, and ensuring high availability with disaster recovery planning.

 

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Gopal.Gupta@akkodisgroup.com.

Pay Details: $45.00 to $49.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.