Issue Manager

Role: Issue Manager

Task Description:

• Creation, assignment of issue tickets in coordination with project/test team
• Monitoring and control of issue tracking process and timely handling of existing tickets and deadlines
• Preparation, and post-processing of issue tracking meetings with customer/project team as well as escalation meetings
• Creationg/tailoring of system reports and regular distribution to all project stakeholders
• Documentation of actions/responsibles/deadlines/decisions regarding issue management processes in a project
• Quality management in the issue management process

System Knowledge:

• Knowledge of relevant OEM specific issue systems (e.g. AVON, KPM) a plus

Other Necessary Requirements:

• Knowledge of OEM specific development processes (e.g. VW, Daimler) a plus
• Experience and motivation/enjoying working with international teams and projects

Qualification, Knowledge, Experience, Languages

• Degree in Vehicle- Electrical-, Mechanical Engineering, Computer Sciene or similar education
• Experience in the field of issue management and/or issue coordination
• General knowledge of vehicle development processes and component development
• Experience with customer/OEM issue tracking system (e.g. VW KPM)
• Structured and independent work style
• Excellent English and at least good German (spoken & written)