AV Support Technician

Akkodis is seeking an AV Support Technician for a Contract job with a client in New York, NY. The ideal candidate must have hands-on experience supporting audio-visual systems, video conferencing technologies, and corporate meeting spaces, along with strong troubleshooting and customer support skills.

Rate Range: $40/hour to $44/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

AV Support Technician job responsibilities include:

• Diagnose and resolve audio, video, connectivity, and configuration issues within conference rooms and event spaces.

• Support and maintain Cisco video conferencing systems, AV equipment, and collaboration technologies.

• Perform routine meeting room health checks, ensuring equipment functionality, room readiness, and user experience standards are met.

• Provide Level 2 AV support for escalated technical issues and complex troubleshooting scenarios.

• Support corporate events through AV setup, testing, monitoring, and live event troubleshooting.

• Execute meeting room refresh and upgrade activities, including equipment replacements, cabling updates, and system validation.

• Manage AV spare equipment inventory and coordinate replacement of defective hardware.

• Administer the RMA process for failed equipment and maintain accurate service and repair records.

Desired Qualifications:

• Associate’s Degree, Technical Certification, or equivalent experience in Audio Visual Technology, IT, or related field.

• Experience supporting corporate AV environments and meeting room technologies.

• Strong knowledge of Cisco video conferencing systems and AV hardware.

• Experience troubleshooting audio, video, networking, and connectivity issues.

• Familiarity with conference room technologies, presentation systems, and collaboration platforms.

• Strong organizational skills with experience managing equipment inventory and asset tracking.

• Ability to work independently and respond effectively in a fast-paced corporate environment.

Preferred Qualifications:

• Experience supporting executive conference rooms and large corporate events.

• Familiarity with AV control systems, digital signage, and room scheduling solutions.

• Knowledge of IT support processes and ticketing systems.

• Experience with equipment deployment, room technology refreshes, and lifecycle management.

 

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Reena.Dhoundiyal@akkodisgroup.com.

Pay Details: $40.00 to $44.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.