Customer Field Test Engineer

Akkodis is seeking a Customer Field Test Engineer for a Contract with a client in Mount Vernon, WA. The ideal candidate with experience supporting powertrain validation, field diagnostics, and root cause investigations to improve vehicle performance, reliability, and customer satisfaction.

Rate Range: $45/hour to $50/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Customer Field Test Engineer Job Responsibilities include:

• Conduct hands-on diagnostics and troubleshooting of heavy-duty trucks, powertrain systems, and vehicle components to identify and resolve field issues.

• Perform root cause investigations using diagnostic tools, data logging systems, and engineering analysis techniques to improve product performance and reliability.

• Collaborate directly with fleet customers, service technicians, dealers, and drivers to document concerns and drive timely issue resolution.

• Collect, analyze, and report vehicle performance data to support engineering investigations, validation activities, and corrective actions.

• Coordinate repairs, software updates, and component replacements with engineering, manufacturing, and service teams to ensure effective problem resolution.

• Support new product validation and field-testing activities by evaluating vehicle performance, durability, and customer satisfaction under real-world operating conditions.

 

Required Qualifications:

• Bachelor’s degree in mechanical engineering, Electrical Engineering, Automotive Engineering, Systems Engineering, or a related engineering discipline.

• 5+ years of relevant experience in vehicle testing, powertrain validation, diagnostics, troubleshooting, or field engineering.

• Hands-on experience troubleshooting heavy-duty trucks and powertrain systems, including root cause analysis, diagnostic tools, and vehicle data collection.

• Strong ability to work directly with customers, dealers, and cross-functional engineering teams to investigate field issues, coordinate corrective actions, and support product validation activities.

 

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Priya.Kosta@akkodisgroup.com.

Pay Details: $45.00 to $50.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.