Data Analyst

Akkodis is seeking a Data Analyst for a Contract with a client in Plano, TX. The ideal candidate with foundational experience in telecom data and analytics, adept at coordinating service provisioning, migrations, and decommissioning activities while ensuring accurate tracking and reporting.

Rate Range: $34/hour to $36/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Data Analyst Job Responsibilities include:

• Act as the primary point of contact for customers during service provisioning, migration, and decommissioning, ensuring clear communication and timely updates.

• Manage, submit, and track service orders, migrations, and disconnections across customer systems with accuracy and adherence to timelines.

• Coordinate with internal teams, vendors, and technical stakeholders to resolve provisioning, order, and service-related issues.

• Monitor post-provisioning and decommissioning activities to ensure smooth transitions aligned with agreed service plans.

• Prepare and maintain accurate documentation, trackers, and status reports on fulfillment progress, transition health, and CSAT metrics.

• Identify risks, delays, or service gaps, escalate complex issues as required, and support customer inquiries during transition and hyper-care periods.

 

Required Qualifications:

• Bachelor’s degree in data Analytics, Computer Science, Information Systems, Telecommunications, or a related field (or equivalent practical experience).

• 0–2 years of experience in data analysis, operations, customer support, service delivery, or telecom/IT services.

• Strong communication and coordination skills with the ability to manage customer interactions, service orders, and cross‑functional collaboration in a fast‑paced environment.

• Ability to work across multiple systems for order management, ticketing, reporting, and documentation, with strong attention to detail and problem‑solving skills.

 

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Deep.Kumar@akkodisgroup.com.

Pay Details: $34.00 to $35.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.