Scrum Master - IT PMO

Akkodis is seeking a Scrum Master - IT PMO for a Contract job with a client in Raleigh, NC. The ideal candidate will have extensive experience in Agile Scrum delivery, stakeholder management, Agile coaching, and technology program execution, along with a strong background supporting retail, merchandising, inventory, or master data management initiatives.

Rate Range: $60/hour to $65/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Scrum Master - IT PMO Job Responsibilities Include:

• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives while ensuring adherence to Scrum principles and team objectives.

• Serve as a servant leader and Agile coach by mentoring team members, Product Owners, and stakeholders on Agile methodologies, continuous improvement practices, and team collaboration.

• Partner with Product Owners to maintain a healthy, prioritized backlog aligned with business goals, product roadmaps, and delivery commitments.

• Monitor sprint execution, team velocity, capacity planning, burndown metrics, cycle times, and overall team performance to ensure predictable delivery outcomes.

• Identify, manage, and remove impediments while facilitating issue resolution, dependency management, risk mitigation, and escalation activities.

• Support Program Increment (PI) Planning, roadmap execution, release planning, and quarterly planning activities within Agile or SAFe delivery environments.

• Facilitate communication and collaboration between technology teams, merchandising teams, business stakeholders, and leadership groups.

• Provide regular status reporting, delivery updates, Agile metrics, and team health insights to support transparency and decision-making.

• Drive retrospectives and continuous improvement initiatives focused on improving quality, predictability, efficiency, and team effectiveness.

• Support technology solutions related to Item Master Data Management, Product Information Management (PIM), Item Onboarding, Product Hierarchies, Product Classification, and Merchandising systems.

Desired Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related discipline, or equivalent professional experience.

• A minimum of seven years of Scrum Master experience supporting enterprise technology delivery teams.

• Strong expertise in Scrum, Kanban, Agile delivery frameworks, and servant leadership principles.

• Experience facilitating cross-functional technology teams and managing competing priorities within complex enterprise environments.

• Hands-on experience with Agile project management tools such as Jira, Azure DevOps, or equivalent platforms.

• Strong analytical, organizational, facilitation, communication, and stakeholder management skills.

• Demonstrated ability to drive Agile transformations and foster high-performing teams.

Preferred Qualifications:

• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master certification.

• Experience supporting retail, merchandising, inventory management, supply chain, or master data management technology initiatives.

• Knowledge of Product Information Management (PIM), Item Master Data, Product Catalog Management, and Merchandising platforms.

• Experience working within SAFe or other scaled Agile frameworks.

• Experience supporting e-commerce, automotive aftermarket, retail operations, or digital commerce environments.

• Strong understanding of Agile metrics, team health reporting, delivery forecasting, and continuous improvement methodologies.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Nitish.Kumar2@akkodisgroup.com

 

Pay Details: $60.00 to $65.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.