Telecom Expense Analyst

Akkodis is seeking a Telecom Expense Analyst for a Contract with a client in Morristown, NJ. The ideal candidate will manage vendor relationships and oversee billing lifecycle processes to drive efficiency and reduce overall communications spend.

Rate Range: $35/hour to $37/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Telecom Expense Analyst job responsibilities include:

• Manage and streamline multiple telecom inventory and billing platforms into a unified, accurate cost structure for the enterprise.

• Oversee vendor relationships, SLAs, and third‑party telecom service performance to ensure timely issue resolution and cost optimization.

• Lead and develop the telecom team responsible for transforming billing processes and supporting new TEM platform integrations.

• Conduct audits, validate billing accuracy, and ensure compliance with contracts, charge‑back models, and regulatory requirements.

• Collaborate with IT, Finance, and field teams to support technology deployment, service ordering/disconnecting, and lifecycle billing processes.

• Forecast monthly and quarterly telecom run rates, providing clear metrics and reporting to senior leadership.

 

Required Qualifications:

• Bachelor’s degree in information technology, Telecommunications, or a related field.

• Minimum of 8 years of experience in technical implementation, telecom operations, and managing large projects or teams.

• Strong expertise in telecom inventory/billing platforms, TEM systems, and telecom circuit management (DIA, Broadband, MPLS, etc.).

• Proven ability to oversee vendor SLAs, lead process improvements, and deliver accurate telecom cost and billing analysis.

 

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Shubham.Vasishtha@akkodisgroup.com.

Pay Details: $35.00 to $37.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.