Reinventing Automotive Aftersales: Driving the Future of Mobility

As the automotive industry undergoes significant transformation, aftersales services are becoming increasingly vital. Explore how digitalization, automation, and personalization are reshaping the aftersales landscape, ensuring OEMs and dealers remain competitive in a rapidly evolving market.

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Key Drivers Shaping the Future of Automotive Aftersales

Digital transformation, personalization, and a strategic aftersales approach are redefining customer engagement and long-term value for OEMs. Read this whitepaper to understand how Akkodis contributes to a connected, customer-centric, and efficient aftersales ecosystem.

The Strategic Role of Aftersales in the Automotive Industry

Despite ongoing industry shifts, the aftersales market remains a key revenue driver and strategic pillar for OEMs and dealerships.

Driving Digital Transformation with Customer Data Platforms

Integrated Customer Data Platforms (CDPs) allow OEMs to unify data across channels, enabling more informed and targeted aftersales strategies.

Enhancing Aftersales with AI-Powered Automation and Personalization

Automation and artificial intelligence empower OEMs to deliver personalized, efficient customer experiences at scale—without losing the human touch.

Reinventing Automotive Aftersales: Driving the Future of Mobility

This whitepaper delves into the transformation of the automotive industry, focusing on the decline in new car sales, the shift to e-mobility, and the burgeoning opportunities in the aftersales market. Download to discover strategies and digital approaches that prepare OEMs and dealers for future success.