150+
Salesforce Consultants
650+
Certifications
50+
Active Clients
1
Center of Excellence in France
1
Delivery Center in Morocco
4.8/5
Customer satisfaction rating
Our Multi-Cloud Expertise
Service & Field Service : Manage end-to-end support operations for greater customer satisfaction and more efficient field teams.
Agentforce : Automate processes with intelligent agents to increase productivity and reduce manual tasks.
Marketing Cloud Next : Target more effectively, engage more deeply, and deliver smarter campaigns that drive conversions.
Education Cloud : Gain a 360° view of students and optimize every stage of their educational journey.
Sales Cloud : Accelerate sales performance with complete pipeline visibility and real-time insights.
Experience Cloud : Create seamless portals that connect customers and partners while simplifying interactions.
Tableau & Analytics : Turn data into actionable insights and make informed business decisions with confidence.
AppExchange & Connectors : Extend Salesforce without limits by connecting systems and unifying data across your organization.
MuleSoft : Unify your IT ecosystem through APIs and make Salesforce the connected core of your digital landscape.
Our Service Offerings
Consulting
- Requirements assessment and discovery
- Guidance on licensing and AppExchange solutions
- Governance strategy development
- Technical and performance audits
- Single-org and multi-org architecture design
- Salesforce proof of concepts and enablement programs
- Salesforce best-practice training
Integration
- Salesforce integration and customization
- DevOps and continuous integration
- Agile and waterfall project delivery
- User adoption and change management
Lifecycle Management
- Change management support
- Application maintenance
- Continuous improvement programs
- Interactive training and guidance
- End-user support
- Skills development and knowledge retention
- Technology monitoring and innovation tracking
- Technical debt optimization

Service
Reinvent Your Customer Support
Customer Experience | 360° Customer View | Customer Request Management

Field Service
Optimize Every Field Intervention
Scheduling | Mobility | Route Optimization | Service Tracking

Marketing
Activate Customer Journeys
Automation | Segmentation | Customer Engagement
“Akkodis has been working with us for more than a year on the architecture and development of a complex Salesforce application. Akkodis is a reliable, responsive partner that consistently listens to and understands our needs.”
Quentin MICHARD
CIO, Union Technique du Bâtiment (UTB)

