Accelerate Your Digital Transformation with Salesforce

Akkodis and Salesforce help accelerate your digital transformation by integrating your systems with leading cloud solutions, improving your organization's agility, productivity, and competitiveness.
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150+

Salesforce Consultants

650+

Certifications

50+

Active Clients

1

Center of Excellence in France

1

Delivery Center in Morocco

4.8/5

Customer satisfaction rating

Our Multi-Cloud Expertise

Service & Field Service : Manage end-to-end support operations for greater customer satisfaction and more efficient field teams.
Agentforce : Automate processes with intelligent agents to increase productivity and reduce manual tasks.
Marketing Cloud Next : Target more effectively, engage more deeply, and deliver smarter campaigns that drive conversions.
Education Cloud : Gain a 360° view of students and optimize every stage of their educational journey.
Sales Cloud : Accelerate sales performance with complete pipeline visibility and real-time insights.
Experience Cloud : Create seamless portals that connect customers and partners while simplifying interactions.
Tableau & Analytics : Turn data into actionable insights and make informed business decisions with confidence.
AppExchange & Connectors : Extend Salesforce without limits by connecting systems and unifying data across your organization.
MuleSoft : Unify your IT ecosystem through APIs and make Salesforce the connected core of your digital landscape.

Our Service Offerings

Consulting

  • Requirements assessment and discovery
  • Guidance on licensing and AppExchange solutions
  • Governance strategy development
  • Technical and performance audits
  • Single-org and multi-org architecture design
  • Salesforce proof of concepts and enablement programs
  • Salesforce best-practice training

Integration

  • Salesforce integration and customization
  • DevOps and continuous integration
  • Agile and waterfall project delivery
  • User adoption and change management

Lifecycle Management

  • Change management support
  • Application maintenance
  • Continuous improvement programs
  • Interactive training and guidance
  • End-user support
  • Skills development and knowledge retention
  • Technology monitoring and innovation tracking
  • Technical debt optimization

Service


Reinvent Your Customer Support

Customer Experience | 360° Customer View | Customer Request Management

Field Service


Optimize Every Field Intervention

Scheduling | Mobility | Route Optimization | Service Tracking

Marketing


Activate Customer Journeys

Automation | Segmentation | Customer Engagement

“Akkodis has been working with us for more than a year on the architecture and development of a complex Salesforce application. Akkodis is a reliable, responsive partner that consistently listens to and understands our needs.”

Quentin MICHARD

CIO, Union Technique du Bâtiment (UTB)