Akkodis AI engineers, led by Manuel Reis Monteiro, are bridging the gap between generic AI and technical needs by developing a platform offering AI precision tools across the organization.

Cybermate: Precision AI Tools Tailored for Engineering Excellence

General-purpose chatbots attempt to handle numerous tasks but often fall short—especially in an engineering consultancy like Akkodis. Precision tools are essential.

If an Akkodis engineer is tasked with quality assessment in the pharmaceutical industry, a chatbot might offer some insights. However, that knowledge needs to be verified, refined, and augmented in its workflow, something only domain experts can do.

This is where Cybermate, a cutting-edge generative AI platform, steps in. Cybermate empowers Akkodis staff to design their own AI tools and workflows with little to no involvement from AI specialists. With drag-and-drop simplicity, users can create AI agents within minutes, build customized web front-ends, and automate workflows—all in one place.

Cybermate empowers Akkodis staff to design their own AI tools and workflows with little to no involvement from AI specialists.

Cybermate is a comprehensive, end-to-end AI stack, streamlining design, development, execution, deployment, and testing for optimized efficiency.

Build AI Agents in Minutes: Cybermate Transforms Workflow Automation Instead of relying on specialized programmers for weeks, Akkodis employees can create bespoke AI agents in minutes, setting up agentic workflows and synchronizing specialized agents to work seamlessly together.

Cybermate enables rapid prototyping and real-time testing of AI-powered assistants, leveraging users’ domain-specific expertise to overcome a key limitation of generative AI (GenAI), according to Zivorad Krstic, VP Digital IT Services Germany.

“When it comes to building agentic workflows supporting the work of technical experts, you need the experts to test them,” Krstic says.

“With Cybermate we’ve been trying to take our domain experts and train them in building AI to support their work, and to make their new AI tools fit into their daily work routines in the best way.”

Cybermate: AI Prototyping Made Easy for No-Code and Pro Developers

The Cybermate GenAI platform leverages best-in-class open-source frameworks for rapid AI prototyping, empowering both no-code users and developers.

Trinidad Tapia, an AI specialist on the Cybermate team, showcased its potential by designing multiple AI agents to solve the same task using different methods. She then built another agent to evaluate their performance in parallel, streamlining LLM architecture selection, a task that typically demands extensive testing and external tools.

With Cybermate, this complex process is simplified, eliminating the need for coding. Additionally, users can expand testing by increasing the number of scenarios or refining performance comparison criteria, enhancing AI development with ease and efficiency.

Cybermate: Transforming Client Workflows with Scalable AI Solutions

Beyond empowering Akkodis employees, Cybermate is unlocking new AI-driven efficiencies for clients, revolutionizing workflows across industries.

“Harnessing GenAI for deep technical competencies like ours improves the quality of our work and increases our efficiency,” says Peter Mehrle, CEO of Akkodis Germany. “That benefits our customers in several ways. Not only can we boost our services and become more competitive, but we can also help our customers grow their own expertise in integrating AI in their own workflows”.

With Cybermate available for delivery as a service, one big advantage is that it is not pegged to any specific system.

“It can be deployed anywhere, and it can use external LLMs as well as internal databases,” Mehrle says. “That means Akkodis is completely self-sufficient in terms of capabilities, which gives clients the possibility to work on their own confidential data and allows Akkodis to maintain its chain of trust with clients. This is essential in the engineering consultancy business.”

George Afoakwa, Group SVP IT & digital, sees the use of open-source tools, and their integration into Cybermate, as a big step forward.

“This will enable it to remain current, relevant and take the headache away from clients. The next step is to package this into a ‘shrink-wrapped’ go-to-market offering,” Afoakwa says.

The Future of AI: Beyond Text to Interactive Visual Intelligence

Looking ahead, Reis Monteiro envisions expanding beyond text-based LLMs to incorporate visual AI tools, enhancing how Akkodis engineers interact with 3D models.

“It would be great to be able to create a ‘dialect’ that AI agents can understand and then translate answers back to the user, integrated into the tool they are working in,” Reis Monteiro says.

“We’ve taken the first huge step of reducing coding to a minimum. The point we want to get to, is to build applications that are extremely close to what people do.”

That could mean doing away with a chat window altogether. “Just interacting with the artifact, such as a 3D model or a diagram, would be sufficient for the AI system to understand your intent, execute and provide the proposals you were looking for.”

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